IMPORTANT SALES TERMS (READ CAREFULLY)
These Sales Terms are part of and incorporated into the Invoice/Sales Contract/On-Line Sales (“Agreement”) between Buyer and Solana Bridal (“Store”). Buyer acknowledges Buyer has read, understands, and agrees to the following:
All Sales Final / No Refunds or Exchanges. ALL SALES ARE FINAL. No returns, exchanges, credits, chargebacks, or cancellations are permitted for any reason, including but not limited to: changes in taste, trends, styles, body size/dimensions, weight gain/loss, changes in circumstances, buyer’s remorse, postponement/cancellation/termination of wedding or event date, or dissatisfaction after purchase.
As-Is; No Warranties. All items are sold AS-IS and WITH ALL FAULTS. To the maximum extent permitted by law, the Store disclaims all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade. The Store does not make any warranty on behalf of the manufacturer, and the manufacturer does not make any warranty through the Store unless provided in a separate writing from the manufacturer.
Ready-to-Wear (RTW) Payment. RTW purchases require 100% payment at time of purchase. The Store is not responsible for later fit issues after purchase.
Special Order (SO) Payment; Non-Cancellable. If applicable, Special Orders require a non-refundable deposit of 50% of the total at the time the order is placed. The remaining 50% balance is due immediately upon arrival of the dress and must be paid before the first fitting and before any release of the dress or scheduling/commencement of alterations. Special Orders are not cancellable once placed with the manufacturer.
Measurements; Fit; Buyer Responsibility to Maintain Size. If Buyer’s measurements are taken and provided to a manufacturer, Buyer understands the Store and manufacturer rely upon the measurements and Buyer’s representation that Buyer will maintain that size. Body changes are common and are not a basis for return, exchange, cancellation, refund, or chargeback. Minor differences between sample fit, final garment fit, and expectations can occur due to manufacturing tolerances and design.
Delivery Estimates Not Guaranteed. Any stated arrival date or delivery window is an estimate only. The Store is not responsible for manufacturer or shipping delays, supply chain interruptions, force majeure events, or circumstances beyond the Store’s control. Buyer remains responsible for timely fittings and planning.
Alterations. Unless expressly itemized on the front of this Invoice, alterations are not included in the purchase price. If applicable, any alteration services that might be provided, may be subject to separate pricing and policies.
Limitation of Liability. To the maximum extent permitted by law, Store’s total liability for any claim arising from or related to this Agreement (including negligence) is limited to the amount actually paid by Buyer to the Store for the specific dress/item giving rise to the claim. In no event shall Store be liable for consequential, incidental, special, general, exemplary, or punitive damages, including lost profits, event costs, or substitute purchases.
Disputes; California Law; Venue. This Agreement is governed by California law, without regard to conflict of law principles. Exclusive venue and jurisdiction for any dispute shall be in the state courts in Orange County, California (or, if applicable, the federal courts with jurisdiction over Orange County, California).
Attorney’s Fees and Costs. In any dispute arising out of or relating to this Agreement, including collections, the prevailing party shall be entitled to recover reasonable attorney’s fees and costs.
No Oral Modifications; Entire Agreement. These terms, together with any written Invoice, constitute the entire agreement. No modification, waiver, or amendment is effective unless in a written document signed by both Buyer and Store.
Collections; Chargebacks. If any payment is reversed, rejected, or charged back, Buyer remains liable for the amount due, plus any lawful collection costs. Store may suspend delivery, fittings, or release of goods until all amounts are paid.
Severability. If any provision is found unenforceable, the remaining provisions remain in full force and effect.